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Shipping Policy

At Cuddle Clicks, we want you to receive your personalized photo gifts as quickly as possible. Here's everything you need to know about our shipping process.

Processing Time

Each item is custom-printed with your photo after you place your order. Our standard processing time is 2-3 business days from the time we receive your approved digital proof. If you haven't uploaded your photo yet, processing begins once we receive and approve your image.

Shipping Methods & Delivery

  • Standard Shipping (Free): 5-7 business days after processing. Available to all 50 US states.
  • Order tracking: You'll receive a tracking number via email once your order ships.
  • Shipping carrier: We primarily ship via USPS and UPS, depending on your location and package size.

Free Shipping

We offer free standard shipping on all orders within the United States — no minimum purchase required. This is our commitment to making personalized gifting affordable for everyone.

Shipping Regions

We currently ship to all 50 United States, including Alaska and Hawaii. We do not offer international shipping at this time. If you're located outside the US and interested in our products, please contact us at info@cuddleclicks.com and we'll do our best to accommodate your request.

Order Tracking

Once your order ships, you'll receive an email with your tracking number. You can track your package directly through the carrier's website. If you haven't received tracking information within 5 business days of your order, please check your spam folder or contact us.

Large Items

Photo blankets, pillows, and larger frames may ship separately from smaller items like mugs and drinkware. If your order contains multiple items, you may receive multiple packages.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. If you need to update your address, contact us immediately at info@cuddleclicks.com or call +1 (415) 822-0726.

Lost or Damaged Packages

If your package is lost, damaged in transit, or arrives with a manufacturing defect, contact us within 14 days of the expected delivery date. We'll work with the carrier to resolve the issue and send a replacement at no cost to you.

Contact Us

Questions about shipping? Reach out to us: