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Privacy Policy

Last updated: July 2026

Cuddle Clicks ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit cuddleclicks.com.

Information We Collect

Information You Provide

  • Contact information: Name, email address, phone number
  • Shipping address: Street address, city, state, ZIP code
  • Payment information: Card details are processed through our secure payment gateway — we do not store full card numbers on our servers
  • Photos: Images you upload for custom printing
  • Order details: Product selections, quantities, customization preferences

Information Collected Automatically

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website and search terms
  • Device information (operating system, screen size)

How We Use Your Information

  • To process and fulfill your orders
  • To communicate about your order status and shipping updates
  • To create and send digital proofs for your approval
  • To provide customer support
  • To send promotional emails (only if you opt in)
  • To improve our website and product offerings
  • To prevent fraud and verify transactions

Photo Privacy

Your uploaded photos are used solely for printing your custom items. We do not:

  • Share your photos with third parties
  • Use your photos for marketing without explicit permission
  • Store your photos longer than necessary for order fulfillment

Photos are deleted from our servers 30 days after order completion unless you request earlier deletion.

Cookies

We use cookies to enhance your shopping experience, remember cart contents, and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly.

Third-Party Services

We use trusted third-party services for payment processing, shipping, and analytics. These services have their own privacy policies and data protection measures.

Data Security

We implement industry-standard security measures including 256-bit SSL encryption for all transactions. Your payment information is processed through PCI-compliant payment gateways.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

To exercise these rights, email info@cuddleclicks.com.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

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